Frequently Asked Questions
Everything you need to know about your Wear Felicity experience.
How long will it take to receive my order?
Most orders are processed within 3-5 business days. Standard shipping typically takes 7-12 business days depending on your location. You will receive a tracking number via email as soon as your package ships.
What is your return policy?
We offer a 30-day return window for most items. Products must be in their original, unworn condition with tags attached. Please note that personalized or custom-made jewelry is final sale unless there is a manufacturing defect.
How should I care for my Wear Felicity jewelry?
To maintain the brilliance of your pieces, avoid contact with water, perfumes, and lotions. We recommend storing your jewelry in a cool, dry place and polishing it gently with a microfiber cloth.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by destination and will be calculated at checkout. Please be aware of potential customs fees in your region.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I modify or cancel my order after it's placed?
Because we aim to process orders as quickly as possible, we can only accommodate changes or cancellations within 12 hours of purchase. Please contact our support team immediately if you need assistance.